Have you committed to any New Year’s business resolutions for 2017? Here’s three suggestions that just may help your sales team and staff not only be more productive in the upcoming year, but will enable you to better understand whether they’re doing the job you hired them for.
Be Clear Regarding Your Company’s Core Beliefs
Take a moment and view your business as a family, and you are the patriarch/matriarch. Be very specific with what you expect from family members regarding your company’s values, belief system and overall mission. Consider this a blue print for creating not only a strong business but also a manner in which your employees can gauge precisely how they fit into your company culture.
Provide Employees Specific Goals
As a business owner you owe it to your team to give them direction; let them know up front what is expected regarding their work on every project. Ignoring this simple detail is the equivalent of setting your employees up for failure, and of course that isn’t your intention. Any good employee wants to exceed client expectations, but they need to hear from you the what, where, when and why before beginning the work—tell them!
Measure Progress & Results Realistically
Through the course of a project—don’t wait until the end—check on the progress. Is your employee hitting the milestone dates? Is the project at or under budget? Has your team member addressed and resolved any problems? Most importantly, is the client happy? It doesn’t necessarily have to be you, but someone “in your family” has to look at this information. Communication—without it a business can disappear into the ether—but, when utilized daily, can raise your company to incredible heights.
To learn more about our company’s values, or to discuss how we can help your business gain more exposure, attract more leads and achieve more sales, please give me a call at 301.416.7861.
To a healthy and prosperous 2017!